What to Expect at Your Appointment At Best Friends Veterinary Hospital, our veterinarians in Crossville aim to provide you and your pet with a positive experience and the highest quality medicine. Our professionally trained team will give your pet the undivided attention and care they deserve, and answer any questions you may have about your pet’s treatment, condition, and other related topics. Here is what you can expect when you visit us for the first time: When you and your pet arrive, please call to check in with one of our receptionists. A veterinary technician will come out to bring you and your pet inside and into an exam room as soon as one is ready. Masking is optional, but not required in our facility. Have questions about checking in with your pet? Give us a call at (931) 459-2006.